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2022 Agenda
Day 1
Welcome
Steve Levin
Chief Executive Officer, Quest Analytics
As a strategic entrepreneur in healthcare, Steve has more than two decades of experience leveraging data and workflow technology to drive innovation in healthcare. He brings a broad range of experience working with providers, health plans and health systems, initially as a management consultant, then as founder and CEO of a pioneering predictive analytics company, and most recently as head of strategy and mergers & acquisitions for a leading revenue cycle technology platform. Steve is a graduate of Dartmouth College and Harvard Business School and is a member of the board of directors of LifePoint Health.
Keynote - Senator William Frist, M.D.
Insights from a national healthcare leader
William Frist, M.D., Former Majority Leader, U.S. Senate
Uniquely qualified to discuss the challenges and solutions in health policy, Senator Bill Frist is recognized among the most influential leaders in American healthcare. He is a nationally acclaimed heart and lung transplant surgeon, former U.S. Senate Majority Leader, and Founding Partner of Frist Cressey Ventures. At Vision Quest, his keynote will include his perspective and insights on some of the most important issues facing health plans today – from health equity, access, and quality to innovation.
Breakouts
Aligning Health Equity, Network Adequacy and Policy
Join the discussion as we explore policy proposals incorporating health equity considerations into health plan network adequacy standards. Each panelist brings a unique regulatory perspective as we seek to better understand the questions, the challenges and the strategies being put into place to better meet the needs of consumers.
Panelists:
Kate Dzurec,
Assistant General Counsel, DC Exchange
Kyla Hoskins
M.P.H, M. EDL, Colorado Option Director, Colorado Division of Insurance
TK Keen
Administrator, Oregon Division of Financial Regulation
Moderated by:
Zach Snyder
Vice President of Government Affairs, Quest Analytics
Discover Workflow Efficiencies with Hidden Tools
Uncover how to leverage hidden gems within the Quest Analytics Suite tools menu, including the Field Mapping Editor, Setting your own Project Preferences and Preferred Aliases, in addition to batch geocoding and batch printing.
Led by: Quest Analytics Support Team
What’s Wrong with My Data and How do I Manage the Answer in QES?
In this session, learn how clients are prioritizing actionable insights from Quest Enterprise Services to improve their data.
Led by: Quest Analytics Consultants
B-Time with Beth Bierbower
B-Time Podcast with beth bierbower: an interview with Dr. Caroline Carney
Dr. Caroline Carney, President, Behavioral Health and Chief Medical Officer, Magellan Health interviewed by Beth Bierbower, Host, B-Time Podcast with Beth Bierbower and Former Humana Executive
In this special crossover episode of Beth’s weekly healthcare business insights and leadership podcast, we’ll get Dr. Carney’s perspective on how managed care organizations should be thinking about networks, now and into the future.
Breakouts
Molina Case Study: Breaking Silos, Leveraging Efficiencies and Reducing Risk
Seeking scalability and visibility across all of Molina’s networks, one of their new SVPs started putting a plan in motion that has led to greater compliance confidence, consistent reporting and faster speed to market. Join us as we learn what it takes to break down organizational silos and what you can expect to gain as the reward.
Presented by:
Karen Decaran-Voigt
SVP of National Networks
James Lamb
VP National Payers, Quest Analytics
Evolve Your RFP Process
Learn how one client cut their Access Analysis RFP response times by half while increasing their volume by 37% with no change in staffing.
Led by: Quest Analytics Consulting Team
Network Adequacy Beyond Medicare
Get reintroduced to today’s network adequacy regulations, including monitoring by CCIIO for the Federally-facilitated Marketplace, the increased adoption from state regulators for State-Based Marketplace, and Medicaid monitoring. Together, we’ll discuss what monitoring measures are needed to meet the needs of tomorrow.
Led by: Quest Analytics Consulting Team
The Changing Role of Telehealth Network Providers in Network Adequacy
The pandemic has helped to define an important role for Telehealth and revealed tremendous health equity gaps in access to care – and regulators are taking notice. This session will discuss how this heightened focus might redefine the contribution of Telehealth to network adequacy. And, we’ll explore the intersection of new regulations, industry initiatives, and leveraging Telehealth to address heath equity gaps.
Presented by:
Dr. Bill Lewis
Senior Telemedicine Consultant
Scott Westover
SVP Network and Regulatory Strategy, Quest Analytics
Keynote - Roger Holstein
Do health plan networks reduce health inequities or inadvertenly reinforce them?
Roger Holstein, Chairman at Quest Analytics and Managing Director, Vestar
There are substantial disparities in health outcomes amongst socially disadvantaged populations. These disparities are not in fact due to race, nor individual choices, but largely due to social determinants and the historical policies which led to them. Roger Holstein’s presentation will seek to answer the pivotal questions:
- What is health equity?
- Do today’s health plan networks improve health disparities or potentially and inadvertently reinforce them?
- What can health plans and providers do to ensure that access to care reduces health inequities?
Close - Live Broadcast
April Beane
Host, VP, Marketing, Quest Analytics
Happy Hour - Harrison Kramer
Harrison Kramer
A world class professional magician living in New York City and one of the most experienced interactive Zoom entertainers in the world. His virtual magic shows have been booked by Google, Apple, Amazon, Microsoft, and Facebook as well as hundreds of other tech giants, finance firms, and Fortune 500 companies from all over the globe. Harrison uses virtual magic as a powerful tool for bringing people together and creating meaningful shared experiences when physical proximity is impossible. Read More
Day 2
Welcome - Live Broadcast
April Beane
Host, VP, Marketing, Quest Analytics
Innovative Solutions
Barbara Dumery
Chief Product Officer, Quest Analytics
An engineer by training, Barbara has more than 20 years of experience bringing innovative technology solutions to the market that address key challenges in healthcare. She has a track record of driving value to customers and clients that drive exceptional growth to the business. At Quest Analytics, Barbara helps drive the expansion of current solutions as well as new innovations off of Quest Analytics’ core offerings. Previously, she has served in leadership roles in companies across all facets of healthcare – from population health analytics, medical devices, speech recognition, and radiology imaging. Barbara holds Bachelor’s and Master’s Degrees in Electrical Engineering from Tufts University.
Breakouts
Interview with an Industry Visionary
John Weis, President and Co-Founder, Quest Analytics interviewed by Linda Borths, Chief Client Officer, Quest Analytics
Measuring Access Without Membership
Looking to expand? Learn about options to create a proxy membership for measuring service area coverage. Gain tips & tricks for leveraging time-saving functionalities in the Quest Analytics Suite.
Led by: Quest Analytics Consulting Team
Measuring, Managing and Monitoring Your Provider Data Delta
Drill into the Quest Enterprise Services dashboard to find the “Why” behind your network changes, such as new network deficiencies or closed gaps. Together, let’s discuss what other network trends are important to you?
Led by: Quest Analytics Consultants
Untangling the Web of Roster Management
A network is a shared asset with every payer, provider, health system and delegate needing up-to-date provider network data. With no standard for file exchange, it creates a web of duplicate efforts and administrative burdens. Join us in a discussion around these challenges and best practices to help overcome them as we try to untangle this web together.
Presented by:
Steve Slaton
Director, Product Management, Quest Analytics
Brad Kenimer
Senior Product Manager, Quest Analytics
Fireside Chat - Rita Johnson-Mills & Stephanie DeKemper
Fireside Chat: Humanizing Analytics
Rita Johnson-Mills,
Founder and CEO, RJ Mills Enterprises, LLC, and former healthcare CEO
Stephanie DeKemper,
Director II & Chief Operating Officer, Amerigroup, TN
Jim Brown (moderator),
SVP, Network Performance, Quest Analytics
Join us in the virtual Vision Quest Lounge for a candid discussion that asks, What is keeping you up at night?, when you start to think about looking not at the numbers but the people behind them. Our speakers will tackle the tough questions around access to care for underserved populations while pulling on their own personal and professional experiences.
Breakouts
Humana Case Study: Don’t Just Build a Network — Sculpt One
How do you strategically decide which providers to target when building a network? Humana is starting to evaluate their builds differently with the goal of increasing speed to market while keeping member satisfaction as their key focus. Join us to learn about the challenges they were facing, and how this new approach is helping overcome them.
Presented by:
Jason Gargotto
Director, Network Adequacy and Governance, Humana
Melissa Wilson
Client Solutions Architect, Quest Analytics
Moderated by:
Brent Sanders
Chief Commercial Officer, Quest Analytics
The Art of Disruption Analysis
Transparent, accountable, and defendable network reports are key to securing and retaining business – and we’ve created this session to help your network shine in all three categories. In this session, our experts will show you tips and best practices for leveraging powerful functionalities in the Quest Analytics Suite Disruption Analysis that will enable you to paint the best picture of your network’s coverage. You’ll be able to take back what you learn from this session and start using it immediately.
Led by: Quest Analytics Consulting Team
Understanding the What-Ifs of the “What-Ifs”
Wouldn’t you love to be able to stop guessing and just know what your network will look like if providers leave? In this session, we’ll explore common “What if” scenarios of removing providers from the network and gain a better understanding of how to target new providers to fill network deficiencies. You’ll also learn best practices and current strategies from peers and our experts on how they’re reviewing and handling these situations. Plus, we’ll have an open discussion around which data elements are most important to creating optimal networks while meeting new requirements. Whether you’re new to Quest Enterprise Services or have been using it for years, you’ll walk away from this session with new suggestions and ideas for your business.
Led by: Quest Analytics Consulting Team
Closing Keynote - Michelle Gielan
Broadcasting Hapiness: Creating success through positive engagement
Michelle Gielan, Positive Psychology Researcher and Bestselling Author
Effective, positive communication is the single biggest driver of success at work. New research in the fields of neuroscience and positive psychology is showing the incredible ripple effect positive communication can have on employee engagement, productivity, and happiness. After spending years as a national CBS News anchor broadcasting to millions and receiving an advanced degree from the University of Pennsylvania in Positive Psychology, Michelle developed simple, yet proven techniques for positive communication that drive individual and team success for quantifiable results. She trains professionals on ways to inoculate their brain against stress and negativity, praise effectively, get others to adopt a more resilient mindset and shift the culture at work to create a talent-enhancing environment.
Close - Live Broadcast
April Beane
Host, VP, Marketing, Quest Analytics