Meet our Speakers
Amanda Traynham
Director, Network Operations,
VIVA Health, Inc.
Amanda Traynham is a healthcare leader who transforms complex operations into meaningful outcomes for patients, providers, and communities. As Director of Network Operations at VIVA Health, she oversees provider credentialing, network development and contracting, as well as provider network regulatory compliance, ensuring members across Alabama have access to high-quality care.
Amanda began her career at American Behavioral Benefits Managers, where she spent a decade administering and developing Employee Assistance Programs and managed behavioral healthcare programs that improved workforce wellbeing and client satisfaction. She then served at DST Health Solutions, where she designed and delivered tailored training programs on proprietary claims processing systems, building technical expertise and a deeper knowledge of healthcare claims processing. At Blue Cross and Blue Shield of Alabama, Amanda analyzed employer population utilization data to identify healthcare trends, enabling customized benefit packages tailored to workforce needs. She later served as Regional Director of Payer Relations at Bako Diagnostics, securing contracts with major health plans for specialty laboratory services and shaping reimbursement strategies.
With nearly two decades of experience spanning provider network management, payer relations, healthcare analytics, and organizational strategy, Amanda leverages data-driven insights to optimize provider networks, enhance patient experiences, and advance organizational performance. She holds a master’s degree in Healthcare Administration and is completing a second master’s in Healthcare Informatics from the University of Alabama at Birmingham (UAB).
A mentor to future healthcare leaders and active volunteer in community children’s programs, Amanda is also a proud wife and mother of three young boys. She enjoys baking, spending time outdoors, and visiting the beach whenever possible. Her work and life reflect a dedication to improving healthcare delivery while inspiring the next generation of leaders.
Vision Quest Sessions
Concurrent Sessions – Peer Exchange: Strategies That Work
Wednesday, May 20 — 1 p.m.
Session 1: Rebuilding Network Accuracy & Adequacy: Lessons from Viva Health
Join fellow network strategy leaders for an interactive peer exchange featuring Viva Health’s real world case study on improving provider network accuracy and adequacy under pressure. Hear how Viva rebuilt a behavioral health network, addressed rural adequacy challenges, and embedded accuracy into weekly operational workflows—all with a lean team and competing priorities.